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Blog Post | Consumer Protection

The CFPB is 4 years old and has a lot to show for it! | Ed Mierzwinski

Tuesday, July 21, marks four years to the day since the Consumer Financial Protection Bureau opened its doors to protect consumers and make financial markets work. We've summarized some of the ways CFPB works for you on a new web page.

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Blog Post | Consumer Protection

How the CFPB’s Data Keeps Getting Better and Better | Mike Litt

As the CFPB turns 4 years old on July 21, here is some information on how it works for you and how we at PIRG use its data to produce reports, such as our new report on mortgage complaints to the CFPB. We've also got some photos from the Americans for Financial Reform "CFPB at 4" event.

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News Release | US PIRG Education Fund | Consumer Protection

New Report: Mortgage Problems Rank #1 at CFPB for Consumer Complaints

Mortgage problems were the top source of complaints to the Consumer Financial Protection Bureau (CFPB), according to a report released today by the U.S. PIRG Education Fund. The report also found that Bank of America was the most complained about company in 45 states and Washington, D.C. for mortgage problems.It's the sixth in a series of our reports analyzing nearly 500,000 complaints posted to the CFPB's Public Consumer Complaint Database.

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Report | US PIRG Education Fund | Consumer Protection

Mortgages and Mortgage Complaints

Our sixth report analyzing complaints in the CFPB's Public Consumer Complaint Database evaluates mortgage complaints, the number one source of complaints to the CFPB, totaling 38% of nearly 500,000 complaints posted since 2011.

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News Release | U.S. PIRG | Consumer Protection

We Commend CFPB For Adding Consumer Stories To Public Complaint Database

Yesterday, the CFPB published the first batch (7,700) of consumer narratives or stories to the Public Consumer Complaint Database it began in 2011. We've used the database to publish five reports (so far) analyzing complaint trends in markets ranging from credit cards to student loans but we have also long urged the voluntary addition of stories to the data fields. Now, consumers can learn if what happened to them happened to anyone else. Now, researchers can track which banks are more responsive to particular problems and which ignore their customers. A good resource is now an excellent resource.

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Progress asks $42M a year to cover energy-saving plan

Progress Energy now awaits regulatory approval of a slate of efficiency programs, all aimed at reducing the amount of energy the utility must produce to meet demand. The programs range from cycling air conditioner use at homes to promoting construction that meets federal Energy Star standards.

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A 'green coal baron'?

Some readers of a recent New York Times Magazine profile of Duke Energy CEO Jim Rogers were no doubt surprised by the piece. If its title, "A Green Coal Baron?" flummoxed some readers, the article's general thrust likely have frustrated others.

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N.C. Public Staff challenges Progress Energy bid for flight rate

Under Progress Energy's plans to recover from ratepayers its costs for investing in renewable energy, a studio apartment resident would pay the same as the resident of a palatial home whose monthly electricity usage reaches 40,000 kilowat hours.

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Media Hit | Transportation

More money sought for public transit

The cost of gasoline gobbled up economic stimulus checks received by households in North Carolina, according to a group pushing for more funding for public transportation.

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Media Hit | Transportation

Forum Focuses on Public Transportation

In April of this year, the Special Transit Authority Commission made several recommendations for expanding bus service, regional rail service and light rail service. But they are recommendations that will cost money, the topic of which drew a packed audience at the McKimmon Center at North Carolina State University Thursday night.

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Defend the CFPB

Tell your senators to oppose the “Financial CHOICE Act,” which would gut Wall Street reforms and destroy the Consumer Financial Protection Bureau as we know it.

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