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Report | NCPIRG Education Fund | Consumer Protection

The Unfriendly Skies

It seems as if every consumer has an airline problem story—how they were trapped on the tarmac, tricked by fees, missed their connection, or lost their bag. What many consumers don’t know is that they have a number of new rights as well as a right to complain, both to the airline and to the government. This report tracks five years of consumer complaints and highlights which airlines received the most complaints and what kinds of complaints were most common.

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Report | NCPIRG Education Fund | Financial Reform

Following the Money 2014

This report, NCPIRG Education Fund’s fifth annual evaluation of state transparency websites, finds that states are making progress toward comprehensive, one-stop, one-click transparency and accountability for state government spending. Over the past year, new states have opened the books on public spending and several states have adopted new practices to further expand citizens’ access to critical spending information. Many states, however, still have a long way to go to provide taxpayers with the information they need to ensure that government is spending their money effectively.

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Report | NCPIRG Education Fund | Consumer Protection

Debt Collectors, Debt Complaints

This is the fifth in a series of reports that review complaints to the CFPB nationally and on a state-by-state level. In this report we explore consumer complaints about debt collection, with the aim of uncovering patterns in the problems consumers are experiencing with debt collectors and documenting the role of the CFPB in helping consumers successfully resolve their complaints.

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News Release | NCPIRG Education Fund | Transportation

New Report: Universities Like NC State Are Transportation Trailblazers as Students Lead Shift From Driving

How universities across America are at the forefront of finding new ways to meet the demands of Millennials for lifestyles with less driving.

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Report | NCPIRG Education Fund | Transportation

A New Course

Across America, colleges and universities are showing that efforts aimed at reducing driving deliver powerful benefits for students, staff and surrounding communities. Policymakers at all levels of government should be looking to the innovative examples of these campuses. Universities and college towns also provide useful models for expanding the range of transportation options available to Americans while addressing the transportation challenges facing our communities.

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Opposition to Duke Energy plan heated

Duke Energy's plan to save its customers energy and money is facing some heated opposition this week as the company makes its case for government approval.

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Sparks fly at utility's save-a-watt proposal

Calculations about Duke Power's Save-a-Watt program are complex and some of the evidence offered in the case is sealed from public view. But in simplest terms, Duke would recoup the cost of programs that help consumers save energy by recouping 90 percent of what it would cost to build a power plant to meet the energy needs offset by the conservation effort.

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Protesters say utility will gouge customers

Duke Energy on Monday began defending save-a-watt against charges that it would gouge Duke Energy customers and benefit the company's shareholders. Duke Energy touts save-a-watt as a national model for energy efficiency that would provide power companies a generous financial incentive to promote energy conservation.

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As critics scowl, Duke praises Save-a-Watt

Duke Energy on Monday began defending Save-a-Watt against charges that it would gouge Duke Energy customers and benefit the company's shareholders. Duke Energy touts Save-a-Watt as a national model for energy efficiency that would provide power companies a generous financial incentive to promote energy conservation.

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Protesters urge regulators to block Duke Energy plan

A public protest kicked off a week of hearings today on Duke Energy's controversial energy efficiency proposal called Save-a-Watt.

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Priority Action

We're teaming up with big restaurant chains to stop the overuse of antibiotics on factory farms. Call on KFC to stop selling meat raised on routine antibiotics.

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